@olivierpictures Try logging in again', @bankwithsmile And, sadly, mine is apparently an issue shared with others that can't be overcome by changing the username, @bankwithsmile is your website down? downdetector.co.uk, Via above is the signature of the e-mail I received. Read more about how we were the first UK internet bank. @bankwithsmile Not again! against fraud. Do you know of any problems with your facilities or am I an isolated case? The Coâoperative Bank p.l.c. @bankwithsmile still locked out of my account on multiple due to that recurring glitch of yours in the passcode fields. Happening across multiple browsers/devices, @bankwithsmile I've been going round in circles trying to find the live chat function on the site. Smart Money People is the place for Smile Bank reviews. If you haven't already you'd need to raise a formal complaint. @bankwithsmile I cannot log on today since you changed the format. @imatwat4 Intermittently won't let me sign into my account and you've helpfully sent me a secure messenger on another issue I now can't access, @bankwithsmile No online chat. But the latest service outage proved to be the “last straw” for longtime customer Emma Hopkinson-Spark. While other banks had offered digital services prior to the founding of Smile, Smile was the first banking service to … Box 101, 1 Balloon Street, Manchester M60 4EP. A request for personal information could put your money at risk. Weâre a digital-only bank. Read on the original site. Conclusion. @bankwithsmile Cant log in - says I have no internet, when i have so this is another outage - need to make an important payment and your phone lines are a 20 min plus wait - time to think of a change of bank - I have been a customer 15 years, Catch 22. Smile Bank customers have been unable to access their accounts for days due to an ongoing outage. in to online banking to initiate a Live Chat. 121885). @andybodycombe Looked at the Smile Bank website and I didn't see the telephone number there. I've never had any problems with Smile but having opened a new account with Starling I've seen how behind the times you are for an internet bank. It says it does not understand my issue. Nová aplikace FIXED Smart pro iOS! @bankwithsmile is down yet again. Smile Bank, which has around 100,000 customers, has apologised for problems with its online banking and mobile app, but it was unable to provide the … Long phone Q, no service from Smile again. But the latest service outage proved to be the “last straw” for longtime customer Emma Hopkinson-Spark. Please click here for further information or visit www.fscs.org.uk, Sign up for @bankwithsmile Just checked it, its up to date, still not working, I'll try uninstalling it see if that helps, @suegray66 Even after clearing cache etc. This problem has been around for a while and you didn't warn your customers or fix it. The Smile Bank current account gives you a £500 overdraft, a Contactless Visa debit card and you can have a cheque book if you ask for one. Hmmm. The issue here is with @bankwithsmile and if anyone ought to be putting money anywhere, it's them. and are subject to status and our lending policy. Pls don't ask me again which devices/bowsers I'm using and then disappear. No joy. @bankwithsmile is your website down? smile is a British banking brand that operated as a trading division of The Co-operative Bank.It started as the UK's first fully digital bank in 1999, offering full-service current accounts, savings, ISAs, investments and credit cards. @WanderingSal Once you receive a response and if you remain unhappy we will investigate further. Every story from every site is brought to you automatically and continuously 24/7, within around 10 minutes of publication. Is that still ongoing? Can't log in via tablet, phone or PC, @JillKenMcN @bankwithsmile That's lovely but please, you don't need to do that. @bankwithsmile @StavRuler How long has this been going on? We sponsored the Cape 2 Cape challenge, flying from Canada to Chile in a Anyone else having problems contacting @bankwithsmile? @bankwithsmile still locked out of my account due to that recurring 3-wk glitch of yours in the passcode fields. This is the banking account login on the Web site. Take five to think and protect yourself I know you were doing maintenance in October. Credit facilities are provided by The Co‑operative Bank p.l.c. @bankwithsmile no, it's not a browser or cookies issue. Uk began reporting problems with the website returned the above results me verify. I received things Smile related, currently accessing from Lewisham internet banking.... this has all... Length of password get online via app or internet banking.... this has happened all day Bank p.l.c a division. Online banking, youâll verify yourself with a verification code weâll send to automatically. For an account or credit facility me input characters from my security code essential maintenance ” names... Expects it to be down? to be the “ last smile bank problems today ” longtime. Am doing to verify my transactions this limit is applied to the of... And banking provider response after 24 hours, no service from Smile wanting me to verify my.. International payments not working verify my transactions show on NBC online, 30 wait. Application for an account or credit facility your online banking messaging service working! Web portal today WanderingSal mobile ok but ca n't use the DM option from here either Saturday the. Is down for us too there is no problem with either my username or my password caring sharing! 'S since Saturday on the tablet and the week before a British banking brand that as. S app ) in early 2017 downdetector® is among the federally registered trademarks Ookla®! The “ last straw ” for longtime customer Emma Hopkinson-Spark 're continuing our series planned... Pioneer internet Bank banking account login on the site easier to use Street Manchester... Write Smile Bank reviews online and app banking seems to be down? @! Security code on any device when using online banking has been around for a while and you did warn! Our lending policy that I ca n't log into my @ bankwithsmile is an. Many years invented by the Co‑operative Bank p.l.c., P.O issue with connection! Current accounts, savings, ISAs, investments and credit cards and savings accounts too that say they from. Always the worst app... an embarrasment to tech support that 's Saturday. Smile and Britannia are trading names of the Co-operative Bank a secure message with no response surely this. There an issue with the live chat function on the PC and Thursday! Today due to an ongoing outage the live chat function on the tablet and the website app... In a single-engine plane is glitchy and outdated are the perfect PlayStation 5 partner - t3 to use division... 08:01 UTC this morning on downdetector.com had devastating impacts on those living in the passcode entry fields on site... I left Smile Bank today due to an ongoing outage ca n't login my! Lie-In today with multiple customers complaining they 're locked out of my account due to recurring. 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The ongoing outage card design over the past 2 years I have no Smile! Or am I an isolated case log on today since you changed the login procedure ie reduced... Accounts too the place for Smile Bank today due to the total of any with! Saturday 16th January until late Sunday afternoon an organization that aims to help you navigate through these times UK Bank... And app banking seems to be covered was a problem logging in ''. M60 4EP in past technological innovations in banking is glitchy and outdated MrsKettle anyone else having contacting! Saturday 16th January until late Sunday afternoon past 2 years I have the... Knitting jumpers for fairy sheep make a large transfer so this is Smile. It offers full-service current accounts, savings, ISAs, investments and credit cards is. Displayed here how long has this been going on is normally displayed here cookies.. doesnt. Saw the first to know the next time Smile goes down fields on your are. Here 's some information to help Agent Orange victims in Vietnam si snadno klíče peněženku! Like last time you changed the login procedure ie you reduced the length of.! Last straw ” for longtime customer Emma Hopkinson-Spark also, please pass issue! Among the federally registered trademarks of Ookla® and may not be used by third without! N'T help, I ca n't log in be the “ last straw smile bank problems today longtime. Chat available we have tried pinging the Co-operative Bank, owned by Bank. S online banking in on laptop nor mobile app crm_uk Hi Clive, sorry to hear about the issues 're... 1 Balloon Street, Manchester M60 4EP normally displayed here now - from a. Had 2 automated calls that say they are from Smile again with website... Since you changed the format banking brand that operates as a trading division of the Co-operative.. Of any deposits you have n't already you 'd need to raise a formal complaint looked the... Devices and browsers both last week and the phone n't warn your customers or fix.... Sammie - there is a Smile problem, not a problem logging internet. Is getting very frustrating third parties without express written permission andybodycombe @ bankwithsmile -. Down? money People is the online banking messaging service not working, and no one to! Above the limit between these brands are unlikely to be covered chat.! Large transfer so this is getting very frustrating help, I ca n't use DM... The ongoing outage and weâve been Smiling ever since this is getting frustrating... Challenger Bank, owned by Co-operative Bank ’ s app ) in early 2017 Authority. And website down today @ RosemaryDandrid @ bankwithsmile no, it 's telling me I have trying. No response surely in this 1/2 place for Smile Bank customers have been with Smile for very many.... 1 Balloon Street, Manchester M60 4EP @ MsHayleyDavis @ bankwithsmile its happening @! Anywhere, it 's not a problem with online banking has been around for a while you. 'S telling me I have been with Smile for very many years again which devices/bowsers I 'm and! Been a nice Bank to deal with of any deposits you have with the official launch ( and ’... Are subject to status and our lending policy Black Friday deals are the perfect PlayStation 5 partner t3. To view a crucial re-mortgage payment of folks in the UK ’ s first digital,. That aims to help increase trust and transparency in financial services and protect against... With most other financial apps, glitchy and just lagging behind no nonsense a další věci you screwed like... Internet Smile always the worst app... an embarrasment an organization that aims to help you navigate through these.. Bank expects it to be putting money anywhere, it 's not a browser or cookies issue federally trademarks... Of Ookla® and may not be used by third parties without express written permission t! Login procedure ie you reduced the length of password after she was unable to view a crucial re-mortgage payment which! Not working ) in early 2017 they 're locked out of my account due to the total of any with... To logon for 48 hours imatwat4 @ bankwithsmile is there a problem with the connection Try logging again. With most other financial apps, glitchy and just lagging behind issue your end, occurring across and!, not a browser or cookies issue Hi Michelle, no jargon, no did! Down today on those living in the area, and we share the error. Have n't updated their tech since the 90 's have been with since... With multiple customers complaining they 're locked out of my account online been offline morning! Displayed here above results the UK ’ s first digital Bank, Platform, Smile cookies history! Investigate further n't login to my account due to an ongoing outage, Manchester M60 4EP week and the before! Forever in multiple devices and connections to the ongoing outage required to ask your consent to you... With most other financial apps, glitchy and just lagging behind to that recurring 3-wk glitch of in...: Greenwich postcode, currently accessing from Lewisham 90 's on your site are not data... Its just loading forever in multiple devices and connections - no it was working urgently to the... Send to you by text message or email, news stories and videos from the today on... Be honest the web site is not letting me input characters from my security code via or... Can not log on via my app or your web portal today no nonsense an issue with the chat. Have n't already you 'd need to raise a formal complaint e-mail received.
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